Pear Valley is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Pear Valley may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 14, 2009.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 4900 Union Road, Paso Robles, CA 93446.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Our goal at Pear Valley is for you the purchaser to be satisfied with your order. Should there be questions or if anything is amiss please contact us within 3 days of receiving your order. You may contact us at (805) 237-2861 or by email at firstname.lastname@example.org
Shipping Policy/Delivery Policy
“All orders are processed within 24 hours of receipt. You will receive a verification of your order. Shipment will occur within two days of purchase. We use FedEx and GSO for shipments. We cannot ship to PO Boxes.
If you are trying to estimate when a package will be delivered please note the following:
Credit card authorization and verification must be received prior to processing. FedEx and GSO deliver Monday through Friday excluding holidays. If you require express or 2 day shipping please call us at (805)237-2861 for the availability and charges.
SHIPPING AND HANDLING:
By placing this order you certify that you are at least 21 years of age and the product ordered is for your personal use only and not for resale or trade. (If you are interested in being an authorized distributor or wholesaler of Pear Valley Vineyards, please contact us at email@example.com.)
An adult must be present at delivery to sign for the wines. Shipping companies are not permitted to leave packages without obtaining an adult signature. We recommend using a business address if you are not home between the hours of 10AM and 5PM. We cannot ship wine to a Post Office box.
We reserve the right to limit quantities and to correct pricing errors. All prices are listed in US dollars. All orders will include delivery charges and applicable sales tax. You will receive an e-mail confirming that your order was submitted.
Due to State and Federal laws we can only ship orders to addresses in the following states: AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, LA, MD, ME, MI, MO, NC, NH, NM, NV, NY, OH, OR, TN, TX, VA, WA, WI, WY. We will be adding more states in the future.
Because of the widely variable laws controlling the shipment of wine in the United States, we cannot list all the restrictions and limitations that you may face. Please see Free the Grapes, http://www.freethegrapes.org/, for more in-depth information on your state restrictions.
Shipping & Handling Costs (your shopping cart will calculate these at check-out time)
CA, AZ, NV - Up to 6 Bottles: $12.50; 7 - 12 Bottles: $18.00
CO, ID, NM, OR, WA, WY- Up to 6 Bottles: $15.50; 7 - 12 Bottles: $23.00
IA, LA, MN, MO, TX - Up to 6 Bottles: $21.00; 7 - 12 Bottles: $30.00
CT, DC, FL, GA, IL, IN, MD, ME, MI, NC, NH, NY, OH, TN, VA, WI - Up to 6 Bottles: $22.00; 7-12 Bottles: $35.00
AK (2 Day Air Only) Up to 6 Bottles: $80.00; 7-12 Bottles: $110.00
For orders of more than one case, shipping cost is Number of Cases ordered times twelve bottle charge.
Sorry, we cannot accept international orders at this time.
By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. All sales shall be completed in California and title passes to the buyer in California at time of shipment.